UMÍLE SHOP

1. DELIVERY

Delivery costs are borne by the Buyer:

• PLN 17 all over Poland - DHL or DPD courier (depending on availability) - up to 7 business days.
• PLN 70 within the EU - DPD courier - up to 10 working days.

1. RETURNS

The customer has the right to make a refund within 14 calendar days from the date of receipt of the product, without giving any reason.

The cost of return is borne by the buyer, UMILE does not accept cash on delivery shipments.

Returned products must have a complete set of tags and cannot bear traces of use. A return form, available on the last page of the Regulations, must be attached to the shipment.

Address of returns:

UMÍLE SHOP

ul. Słowicza 9

05-510 Konstancin-Jeziorna

contact@umile.store

1. CHANGE

UMÍLE SHOP does not exchange products directly. In order to exchange, the purchased product must be returned and a new order must be placed.

1. COMPLAINTS

In order to make a complaint, the defective product should be sent back together with a description of the defect and proof of purchase to the address provided for returns. Detailed rules for Complaints are specified in the Regulations.

1. INVOICES

When shopping, the customer may ask for a VAT invoice. The request should be submitted via e-mail to the following address: contact@umile.shop